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User Privacy Policy for Service4U Sdn. Bhd.

At Service4U Sdn. Bhd., we understand the importance of protecting the privacy and security of our users' personal information. This privacy policy outlines how we collect, use, disclose, and safeguard the information provided by our users. By using our services, you consent to the practices described in this policy.


1. Collection of Personal Information:
We may collect various types of personal information from our users, including but not limited to:
- Contact information (e.g., name, address, email address, phone number).
- Account credentials (e.g., username, password).
- Billing and payment details.
- Usage data (e.g., browsing history, call logs, location data).
- Device information (e.g., device type, operating system).
We collect this information through various channels such as our website, mobile applications, customer service interactions, and third-party sources.


2. Use of Personal Information:
We use the collected personal information for the following purposes:
- Providing and maintaining our services.
- Processing transactions and billing.
- Improving and customizing user experience.
- Communicating with users regarding service updates, promotions, and account-related matters.
- Conducting research and analysis to enhance our services.
- Complying with legal obligations and resolving disputes.

3. Disclosure of Personal Information:
We may disclose personal information to third parties under the following circumstances:
- With user consent.
- To service providers and business partners who assist us in delivering our services.
- In response to legal requests or to comply with applicable laws and regulations.
- To protect the rights, property, or safety of our users or others.

4. Data Security:
We implement various security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

5. User Rights and Choices:
Users have certain rights regarding their personal information, including the right to access, correct, or delete their data. Users can also opt out of certain data collection and processing activities, although this may affect their ability to use certain features of our services.

At Service4U Sdn. Bhd., we are committed to safeguarding the privacy and security of our users' personal information. By adhering to this privacy policy, we aim to build and maintain trust with our users while delivering innovative and reliable telecommunications services.
This privacy policy is subject to periodic updates, and users are encouraged to review it regularly for any changes. For inquiries or concerns about our privacy practices, please contact us by Telephone Number (+603-8605 3399).

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